| |
|
|
|
|
| |
|
|
 |
Unparalleled Support
|
Your communication systems and data networks
are the backbone of your company. It is
imperative that your voice and data network
runs at peak performance 24/7. IPTG provides
a flexible choice of plans and options that
optimize the cost of ownership in a total
communication solution. IPTG’s Maintenance
agreements can provide you with the
continuous care for your communications
solutions to avoid downtime.
 |
Installation
/ Warranty and Maintenance Services |
IPTG is ready to implement your solution
nationwide using highly-trained project
managers and product-certified technicians.
IPTG offers a wide variety of warranty and
maintenance plans that can be customized to
fit your business needs. including but not
limited to:
» Parts-only warranty.
» Full on-site warranty including 24/7
service.
» Site dedicated technician during warranty
including 24/7 service.
» Parts-only post-warranty support.
» Single- and multi-year post-warranty
maintenance contracts, including 24/7
service.
» Site-dedicated technicians for
post-warranty support including 24/7
service.
Other services are available to meet your
specific support needs.
|
Remote Support |
IPTG has developed and deployed a virtual
remote response center to quickly identify
and correct many problems with your
telecommunications solution without having
to send a technician to your site. This
allows us to quickly review, and if
possible, correct the problem at your site.
This, in turn, ensures minimal downtime of
your equipment. If the Remote Response
Center cannot resolve the problem, a
technician will be dispatched to your site.
The Remote Response Center is staffed by
fully-certified Technicians. |
|
|
| |
|
|
|
|
|
| |
1177 High Ridge Road, Suite 210 |
Stamford, CT 06905 | (203) 252-2345
2006 IPTG - All Rights Reserved. |
| Web site designed by Computer Solutions East and Global Internet Ad Services |
| |
|
